Common questions and support documentation

• What is the delivery time?
• How to place your order with BandOffAds
• What is BandOffAds?
• What information do you need to create my ad?
• What package is best for me?
• How will I receive my order?
• What days are you open?
• What are the accepted payment methods?

• How do I deactivate my account?
• I didn't receive any password reset link on my email, can you help me out?
• Recovering your password
• How to edit your profile

• What if I am not satisfied with the delivery?
• How to download and claim your orders
• Do you offer discounts?
• How to place your order in a different language
• What if my ad is not approved or rejected?
• How to request a revision
• How to download specific files in your order

• How much does your service cost?
• Can I send you my product?
• How long are the videos?
• What if there are no videos available for my product?
• What types of video ad packages does BandsOffAds offer?
• Do you create videos for products only? How about services?
• I think I purchased the wrong package, can I convert it to a different package?
• Does BandsOffAds source all the content?
• I want to take advantage of promotions, can I purchase now and submit the product details later?
• Can I offer suggestions on how I want the video ad to be?

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